Message from the President
 
Leadership. Trust. Collaboration. Commitment.


Since the beginning of the Covid-19 pandemic, these four values ​​have been the beacons that guide Assumption Life’s decisions and our actions towards our employees, our partners, our customers and our communities.

Over the last few weeks, we have had the opportunity to demonstrate agility and adaptability in the face of an unprecedented situation. It is also an opportunity to learn, grow together and be optimistic.
 
Optimism means being aware of the realities surrounding us and staying positive by putting the right measures in place to secure a better future. With this mindset, we are monitoring the situation very carefully and proactively to ensure the health and well-being of our employees and customers.
 
We are proud to have been, over 10 years ago, one of the first companies to transfer its processes to a fully digital environment to serve customers from coast to coast. A project described as "ambitious" yesterday, but seen as vital today: during the first 48 hours of the pandemic, we managed to make the transition from head office to homework for nearly our 300 employees. This has allowed us to protect the health and safety of everyone, and to ensure the continuity of our services to support you.
 
In both good and bad times, you can always count on Assumption Life. We know that the current period creates uncertainty and leads to questions from our customers and partners. Rest assured that our team continues its commitment to respond to your requests and continually adapts its processes according to the situation.
 
Although our Company remains open in telework mode, the reception located at our offices at 770 Main Street in Moncton, New Brunswick, is temporarily closed. However, our teams remain at your disposal, so never hesitate to contact us and to speak directly with one of our team members.
 
We are grateful for your continued trust in Assumption Life.
 
Take care of yourself and your loved ones; health is our greatest asset.

We’re all in this together.


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Sébastien Dupuis
President and CEO

 

Last update was on June 17, 2020

 


We’re here to help
The Assumption Life team is here to support you and your families during these difficult times.

We remain committed to meeting your financial security needs. Our employees, advisors and partners are available to help guide you. 

In addition, here is a complete list of contact information and frequently asked questions to help guide you. If you need to reach us regarding an existing policy or account please have your information handy.

Remember you can also access you online account to view your statements and account details.
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